Office Policies

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We know that you have a choice for dentists in Macon, so at Macon Smiles family dentistry we work hard to help you feel relaxed and at home when you first walk in the door. During your visit with us, we provide comprehensive services in a caring and friendly environment. Specializing in both restorative and cosmetic dental care, we provide you with the most pleasant dental experience ever because we want you to be happy with your teeth and your smile. As a family dentistry, we provide dental excellence for all ages and emphasize the benefits of good oral health for the whole family.

Appointment Scheduling Information

Appointments are an essential part of your treatment plan, and we reserve time specifically for you. You can request an appointment online or call our office for scheduling assistance. Here are some tips to make you visit go smoothly:

  • Please arrive on time for your appointment
  • 24-hour cancellation notice is appreciated
  • Appointments are always available for dental emergencies

If you more than 15 minutes late, we may need to reschedule your appointment. We understand that unexpected events sometimes prevent you from keeping an appointment and appreciate your contacting us to let us know about your circumstances.

Insurance Benefits

Our commitment to you doesn’t end with excellence in dental care. We also ensure that you get the most out of your insurance benefits. It’s important to know that insurance coverage varies, so we can only estimate your benefits. Our policy is that you pay your estimated out of pocket expense at the time of service, and any unpaid insurance balance after 60 days becomes your responsibility. Any of our friendly staff are always available to answer any questions for you.

Contact Us Today!

At MaconSmiles, we help patients of all ages achieve the beautiful and healthy smiles they deserve. To schedule an appointment or discuss details about your estimated insurance coverage, contact us today at 478-757-8714. We look forward to seeing you soon!

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